I'm Anousha Zaheer
Automation Engineer

I build, support, and monitor business automation solutions using UiPath, Robot Framework, and Python. I help teams keep their automation reliable, troubleshoot production issues, and reduce repetitive manual work.

About Me

I Build and Support Production Automation

Automation Engineer

I'm Anousha Zaheer, an Automation Engineer based in Islamabad. I work as an RPA Support Engineer at Mercurial Minds, developing, monitoring and supporting automation built with UiPath, Robot Framework and Python. I hold a Bachelor of Computer Engineering from Air University.

Enterprise Production Support

I work across the automation lifecycle — workflow development and testing, Orchestrator deployment and scheduling, bot monitoring, exception handling and day-to-day production support. The processes I support serve HBL, Meezan Bank, Zong and foodpanda.

Troubleshooting & Root Cause

When a bot fails I investigate it, trace the failure to its root cause and resolve it, then work with the development and client-facing teams on the fix, the deployment and the documentation that keeps it from recurring.

Experience

My Professional Background

RPA Support Engineer — Mercurial Minds

Jan 2025 to present. I develop, monitor and support RPA solutions using UiPath, Robot Framework and Python, and provide production support for automation processes serving HBL, Meezan Bank, Zong and foodpanda. I investigate bot failures, perform root cause analysis, handle testing and deployments, and work with development and client-facing teams on enhancements and documentation.

Data Analysis Trainer — Future Connect

Apr 2024 to Jun 2025. I delivered training in Python, SQL and Excel covering data analysis concepts and their practical application, and guided students through hands-on projects and real-world data exercises.

Bachelor of Computer Engineering

Air University, 2020 to 2024.

What I Do

What I Can Help You With

I develop, deploy and support automation that removes repetitive manual work. Day to day that means building workflows in UiPath, Robot Framework and Python, deploying and scheduling them through Orchestrator, and resolving whatever comes up once they are running in production. I also build WordPress sites with Elementor.

RPA Development

I design and develop automation workflows using UiPath, Robot Framework, and Python to automate repetitive business processes, data handling, reporting, web tasks, and application workflows.

UiPath Orchestration

I work with UiPath Orchestrator to deploy and manage processes, schedule jobs, monitor bot execution, and support automation running in production environments.

Automation Support

I monitor bots, investigate failed jobs, troubleshoot workflow and application issues, handle exceptions, and perform root cause analysis to keep automation running reliably.

Process Automation

I identify repetitive manual tasks and turn them into practical automation solutions that improve efficiency, consistency, and accuracy while reducing manual effort.

Testing & Deployment

I support automation testing, validation, deployment, and post-deployment monitoring to make sure workflows perform as expected in production.

Technical Support

I troubleshoot production issues across automation workflows and applications, investigate failures, coordinate fixes, and help maintain stable business processes.

Technologies

Technologies I Work With

UiPath Studio and Orchestrator, Robot Framework, Python, SQL/MySQL, Git, Excel and Autosphere — the tools I use to build, deploy, monitor and support automation. WordPress and Elementor when a project needs a website.

UiPath logo
Python logo
MySQL logo
WordPress logo

My Work

Automation Projects I’ve Built & Supported

Two kinds of work: production automation I support for enterprise clients, and bots I have built end to end. Client entries describe my own involvement rather than the client’s processes.

HBL

RPA Support & Operations

Production support for a set of banking automation processes running at HBL. Day to day this means monitoring bots in the live environment, picking up failed runs, investigating incidents, coordinating fixes with the development team, and confirming the processes return to a healthy state.

Tools I Use:

foodpanda

Wastage Management Automation Support

Ongoing support for foodpanda’s wastage management automation — monitoring executions, handling failures, validating the output reports, and keeping the process running with minimal manual intervention.

Tools I Use:

Zong

RPA Support & Monitoring

Ongoing support for Zong’s automation processes: monitoring scheduled runs, investigating failures, troubleshooting issues and coordinating resolution of production incidents so the schedule stays on track.

Tools I Use:

Meezan Bank

RPA Support & Monitoring

Production support for automation processes serving Meezan Bank. I monitor scheduled runs, investigate failures, troubleshoot issues as they come up and coordinate with the development team so the processes stay reliable in the live environment.

Tools I Use:

Personal Project

Network Latency Monitoring & Reporting Bot

A UiPath bot that monitors network latency dashboards, captures graph screenshots and emails hourly reports to stakeholders. It replaced an hourly manual check, so the reporting happens on schedule whether or not someone remembers to look.

Tools I Use:

Personal Project

Employee Overtime Reporting Automation

A UiPath bot that turns a master overtime file into individual employee Excel reports, applying consistent formatting and structure so the output is readable and accurate without manual rework.

Tools I Use:

WordPress Projects

Websites Built with WordPress & Elementor

Alongside automation I build WordPress sites with Elementor — business and portfolio sites focused on clean layout, responsive behaviour and content the owner can maintain.

Visit Gilgit Baltistan

Visit Gilgit Baltistan offers personalized tours showcasing the region’s stunning landscapes, culture, and heritage.

Finance First

Finance First Management offers expert financial, accounting, and tax solutions to help businesses grow and thrive.

Rheumatology Consultants

Rheumatology Consultants of Michigan offers expert, personalized care for arthritis and autoimmune conditions.

Get in Touch

Connect with Me Online

I’m always happy to connect, collaborate, or answer questions about RPA, automation, and WordPress websites. Reach out to discuss projects, ideas, or opportunities. I’ll get back to you promptly.

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